Jacaranda Village

Aged Care Assessment

Before Arriving at the Village

For entry into our facility potential residents will first need to undergo an ACAS Assessment through the Australian Government ‘My Aged Care’.
You can check your eligibility for an assessment online or call 1800 200 422.
Link to Australian Government My Aged Careevisit my aged care website

The Village Offers

Jacaranda Village

Friendly Home Environment

  • Single rooms with en suite
  • Reverse cycle heating and cooling
  • Comfortable TV/living rooms
  • Home style fresh cooked meals
  • Security surveillance
  • 24 hours emergency call systems
Jacaranda Village

Personalised Care

  • 24 hour care provided by registered nurses, enrolled nurses and personal care workers
  • Allied Health services - Physiotherapy, Occupational Therapists, Speech & Dietician
  • Visiting GP Clinics
  • Onsite Laundry service and clothing labelling
  • Hairdressing service
Jacaranda Village

A Great Lifestyle

  • Men’s Shed
  • Vegetable patches
  • Aviaries and chicken house
  • Landscaped gardens
  • Walking/exercise paths
  • Lifestyle Program activities
  • Wheelchair accessible vehicles
  • Visiting entertainment
  • Exercise program

Arriving at the Village

Depending on your circumstances you may find your first day with us a bit overwhelming. It will be a busy day with lots of paperwork to be completed, along with unpacking and organising your room and finding your way around. So we suggest that a relative or friend accompany you. This ensures you have a familiar support person to assist you. If it is not possible on the first day we recommend someone close to you comes to visit shortly after your arrival.

Our preferred arrival time is 11am. This gives you time to settle in and relax before you enjoy your first lunch with us. You are welcome to have your family representative join you for lunch on this day. The afternoon will give you time to unpack and also for our staff to ask some important questions on which to base our initial care for you.

Life in the Village

We recognise that moving into a new home can be unsettling for both you and your loved ones. We will provide all the support you need to adjust to life in our Village. We encourage you to remain involved in as many activities as you can manage just as you did before. We have open visiting hours; we welcome visitors and encourage them to be involved in the Village’s activities and events. We aim for your life in the Village to be as close as possible to how it was up until now.

Photo albums or digital frames, or a compilation of favourite music can be helpful in assisting with emotional support whilst settling into Jacaranda Village.

Accomodation Styles

We provide single rooms all with an ensuite. Your room will be selected for you based on your care requirements and where your safety and lifestyle needs can best be met. 

Furniture and Furnishings

Each room comes with an electronic controlled bed, window coverings, air conditioner and built in wardrobe with drawers. You are welcome to add your personal touch to your room by bringing in additional items of your own furniture and furnishings. We only ask that your choices are discussed and approved with our staff first to ensure these items meet our Occupational Health and Safety requirements and our falls risk minimisation policy.

Our Staff

We are fortunate to have a team of dedicated staff who strive to provide you the best possible care and attention. Every staff member takes part in an ongoing education program including annual skill competencies to monitor their performance and is provided training and support where required.  Our staff are here to work for you and help you.